FAQs

We have been trading since 2018 under the Yanga Natural brand.

We are solely an e-commerce business. However, we intend to have our products in stores worldwide as part of a concession. This we hope will serve various areas where our customers are located.

Yes, this is another platform we will be working with in the future. We will send out updates once we have completed our sign up. Please subscribe to our newsletter updates below.

Please contact the Customer Care team for any enquiries related to orders placed on the Yanga Natural website. They can be contacted by email at info@yanganatural.com

Please contact the Customer Care team for any enquiries related to orders placed on the Yanga Natural website. They can be contacted by email at info@yanganatural.com

Unfortunately, we cannot accept cash on delivery for orders placed on the Yanga Natural website. The UK website accepts the following payment methods: Visa, PayPal, MasterCard, Maestro and American Express

e are 100% transparent with how natural and organic each product is. All of our products are at least 98% natural, with the majority falling within the percentage of 99-100% natural.All of our products have varying percentages of organic and natural ingredients and within the year we will be working towards the process of completing all the paper work to become organic certified.The only ingredients we use that are not organic are water and preservatives (we only use preservatives in minimal amounts). Preservatives are also the only non-natural ingredients we ever put in our products; however, we are currently investigating 100% natural preservative alternatives for these products.

 

We only use preservatives in products that contain water, i.e our body washes. Our oil -based products do not contain preservatives.

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